Other Services Offered at Charlbury Surgery:
For details of the following clinics and services contact reception.
Women's Health Clinic
Dr Nikki Jones runs a fortnightly Women's Health clinic on Thursday Morning for all family planning services (including fitting contraceptive coils and implants) and gynaecological problems, including the menopause. Please arrange a consultation with her to discuss booking into this clinic.
Dermatology (Skin) clinic
Dr Pippa Brookes-White recently achieved the qualification: Diploma in Practical Dermatology (distinction) June 2018. This was a 2 year post graduate online distance learning course at Cardiff University.
Dermatology can often be a diagnostic challenge. Dermatology needs excellent photographs!
Dr Brookes-White is happy to take referrals to help diagnose and manage your skin complaint. If you are worried you may have skin cancer then please be in touch. It is vital for any skin complaint and particularly for suspected skin cancers that you or someone else you know is able to provide sharply in focus photographs that can be e-mailed to the practice.
At least 4 are required:
2 close ups as close as you can get (less than 5cm to show the architecture of the skin surface to help diagnosis).
A photo from 25cm that shows the skin lesion in the centre with approximately 10cm either side (the nature of the surrounding skin helps with diagnosis).
Finally a picture that shows clearly which body part the lesion/rash belongs to.
Excellent quality pictures usually taken on a smart phone as described above are needed as often we use the dermatology e-mail advice service from the Churchill hospital. The ability of Pippa or the department of dermatology to diagnose you skin complaint/rash/skin lesion/cancer depends entirely on your ability to provide good quality pictures especially in these times of COVID-19.
Unfortunately dermoscopy (looking at your skin with a special magnifier to help diagnose your skin lesion) poses a high risk for COVID-19 transmission. It would require the doctor to get very close to you (20cm) so this for obvious reasons is to be avoided.
Dr Brookes-White runs a skin clinic on a Thursday afternoon once a month (currently suspended due to COVID-19) to treat precancerous skin lesions (actinic keratoses) with cryotherapy (freezing treatment). We expect you to treat your own warts and verrucas using over the counter methods as there is no NHS funding for us to treat these. In the exceptional circumstance one is very painful then this will be considered on a case by case basis.
Please note if you have been told you have a seborrheic wart, otherwise known as a senile wart or seborrheic keratosis (these are very very common!!) they are harmless and of cosmetic concern only and will not be treated on the NHS unless for some reason rubbing or itching.
If you have been referred to Dr Pippa Brookes-White by your GP and she suspects you need an urgent 2 week wait cancer pathway referral, she will personally deal with this immediately. For all other routine referrals to secondary care she will advise you & your own GP will be required to complete the necessary paperwork.
The doctors occasionally perform minor operations at the Medical Centre. Your doctor will explain what is involved and ask you to complete a consent form.
Maternity care is provided by your GP and community midwife. Antenatal courses are run by the midwife. Please ask her for details.
Most mothers from this area have their babies in the Women's Centre at the John Radcliffe Hospital, but for some, Chipping Norton Hospital can be offered as an alternative. This can be discussed with your midwife.
Child Health Surveillance
Child health checks are carried out by your own doctor in surgery. Childhood immunisations are done by the practice nurses in the treatment room. Our practice nurses will be pleased to help with further information.
Other Services Useful to Know:
Minor Injuries Unit
This is the place to go with all minor injuries but it is moving to an appointment system.
The Minor Injuries Unit is situated in the Witney Community Hospital. It is open from 10.00am to 10.30pm each day, including at Christmas and on Bank Holidays. They also have x-ray facilities. They can be contacted on 01865 903841.
Early Visiting Service
The Early Visiting Service (EVS) is a team of emergency care clinicians who work closely with GP practices to provide home visits to the elderly and housebound. If you request a Home Visit you will usually be seen by the Early Visiting Service. They will assess you and give you advice. If necessary they will call for further input fro a GP.
Neighbourhood Access Hub
Neighbourhood Access Hubs provide same-day (or in some areas weekend) urgent appointments for patients as an alternative to an appointment at their own GP surgery. This service helps GP practices meet the increasing demand for urgent appointments and enables GPs more time for planned care.
A Neighbourhood Access Hub is not a ‘Walk-in Centre’ – you must be referred by your own GP practice for an appointment.
Surgery patients now have even better access to a doctor at the weekends and in the evenings. The Neighbourhood Access Hubs have extended their opening hours so that yet more patients can benefit.
The aim of the service remains the same. Patients needing a pre-booked GP appointment at their own practice, may be offered an appointment at a nearby practice, with a local GP or nurse who has access to their medical records.
What does this mean to you?
- No change in the booking process for appointments.
- You may be offered an appointment during normal or extended hours at a Hub location.
In West Oxfordshire, Hub sessions are held in Witney's Health Centre (Ground Floor). Appointments can be booked through your usual GP practice.
Hub appointments at Windrush Health Centre (Ground Floor) are available at various times, between the hours of 8.00am and 8.00pm, Monday to Friday, and on Saturday mornings.
Pre-booked appointments may be available at other local West Oxfordshire GP practices between 6.30pm and 8.00pm.
Your usual GP practice can provide up-to-date information on appointment times and locations of Hubs.
Making more time available at the Surgery means that we will be able to put more focus into preventative care, offering longer appointments which are better able to meet the needs of patients with complex and multiple medical conditions. This is important as more and more work is transferred to general practice from hospital specialists.
Find out more about the Neighbourhood Access Hubs here: https://www.principal-medical.co.uk/pml-services/
Free NHS Assessment for Minor Eye Conditions at a Local Optician
If you have a problem with your eyes such as:
- Red eye or red eyelids
- Dry eye, gritty and uncomfortable eyes
- Irritation and inflammation of the eye
- Significant recent sticky discharge from eye or watery eye
- Recently occurring flashes and floaters
- Painful eye
- Ingrowing eyelashes
- Recent and sudden loss of vision
- Foreign body in the eye
Then this service can assess and treat you.
The service is funded by the NHS and is available from local opticians throughout Oxfordshire.
Appointments are normally available within 5 working days.
Mental Health Needs and Counselling Services
For the majority of mental health problems, Talking Space Plus Oxfordshire can help you. They have a website outlining all the mental health services available locally.
Please self refer to Talking Space Plus. Contacting them is easy and can be done in one of three ways:
Telephone: 01865 901222
You will speak to an Administrator who will take your referral and book a telephone appointment with one of their Practitioners.
Via the Talking Space Plus website: Please complete their online self-referral form by clicking on this Link
In writing: Talking Space Plus, Oxbridge Court, Osney Mead, Oxford, OX2 0ES.
Please write with your contact information, including: name, address, D.O.B, NHS Number and contact number(s).
What Happens Next?
If you have referred via their web site or in writing, an administrator will contact you, usually within 2 working days, to arrange a telephone appointment.
The telephone appointment is with one of their Practitioners: it is an opportunity to talk about your current situation and how this affects you. They will explain the different types of therapy and wellbeing activities they offer, and together you will decide how TalkingSpace Plus can best help you.
For more information about their service you can contact them on:
Telephone: 01865 901222
For general enquiries email: firstname.lastname@example.org
Web Site: www.talkingspaceplus.org.uk
If you need help urgently, please click here.
X-ray services across Oxfordshire
X-ray walk-in services – come straight from the GP surgery to Radiology
For the safety of our patients and staff, and to ensure social distancing, please come on your own unless it is absolutely necessary for someone to come with you. At busy times we may ask you to wait in an appropriate area outside Radiology, or your car if you have one, and we will call you when ready.
Adult (aged over 16 years)
Monday to Friday 8.30am - 4.30pm
Horton General Hospital
Monday to Friday 1.00pm - 5.00pm
Children’s Hospital (LG1, West Wing, John Radcliffe Hospital)
Children (aged 0-16 years only)
Monday to Friday 9.30am - 12 noon and 2.30pm - 4.30pm
Witney Community Hospital
Monday to Friday 10.30am - 1.30pm and 2.30pm - 5.30pm
Saturday and Sunday 10.30am - 1.30pm and 2.30pm - 6.30pm
Abingdon Community Hospital
Monday to Friday
8.30am - 9.30am reserved for vulnerable / shielding patients only 9.30am - 1.30pm and 2.30pm - 5.00pm
Saturday 11.00am - 1.30pm and 2.30pm - 5.00pm
Sunday 11.30am - 1.30pm and 2.30pm - 4.30pm
Chipping Norton War Memorial Community Hospital
Monday, Wednesday and Friday only 8.45am - 1.00pm
Bicester Community Hospital
Monday to Wednesday 8.30am - 1.30pm Thursday and Friday 9.00am - 2.00pm
Witney Community Hospital:
This is used for convalescence, respite care and rehabilitation. There is also a day hospital unit with access to physiotherapy and occupational health.